Privacy Policy

Last Updated: October 9, 2024

1. Introduction

Welcome to LexiLeap ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our English learning platform and mobile application.

By using LexiLeap, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

When you create an account or use our services, we may collect:

  • Email address
  • Name
  • Profile information
  • Authentication credentials

2.2 Learning Data

To provide personalized learning experiences, we collect:

  • Words and phrases you mark as unknown or save
  • Articles you read and interact with
  • Practice session data and progress
  • Writing exercises and submissions
  • Memory exercise performance

2.3 Usage Information

We automatically collect certain information when you use our services:

  • Device information (type, operating system, browser)
  • IP address and location data
  • Usage patterns and interactions with our platform
  • Session duration and frequency

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide Services: Deliver personalized English learning experiences and track your progress
  • Improve Platform: Analyze usage patterns to enhance our features and content
  • Communication: Send important updates, learning reminders, and support messages
  • Authentication: Verify your identity and maintain account security
  • Personalization: Customize content recommendations based on your learning level and interests
  • Analytics: Understand how users interact with our platform to improve user experience

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encrypted data transmission using SSL/TLS
  • Secure database storage with access controls
  • Regular security audits and updates
  • Password hashing and secure authentication

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: Third-party services that help us operate our platform (hosting, analytics, email delivery)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Export: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at [email protected]

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your session and preferences
  • Analyze platform usage and performance
  • Provide personalized content
  • Remember your settings and progress

You can control cookie settings through your browser, but some features may not function properly if cookies are disabled.

8. Children's Privacy

LexiLeap is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your jurisdiction. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

10. Third-Party Services

Our platform may use third-party services:

  • Authentication providers (for sign-in)
  • Dictionary APIs (for word definitions and pronunciation)
  • Analytics services
  • Cloud hosting providers

These services have their own privacy policies, and we encourage you to review them.

11. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes indicates your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: [email protected]

Website: https://lexileap.org

Support: [email protected]

14. GDPR Compliance (For European Users)

If you are located in the European Economic Area (EEA), you have additional rights under GDPR:

  • Right to be informed about data processing
  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making

To exercise these rights, please contact us at [email protected]